Acceptable Use Policy
froog sandboxes are real machines with public IP addresses. Use them for building, testing and running software, and for your agents' work. This policy lists what isn't allowed. It applies to you, anyone using your API keys, and the agents and software you run, including when you run sandboxes in your own Hetzner project.
Not allowed
- Illegal activity or content, including content that sexually exploits children, and anything that infringes others' intellectual property or privacy.
- Attacking other systems: port or vulnerability scanning, brute-forcing logins, denial-of-service, exploiting systems you don't own, or traffic designed to disrupt networks. Testing systems you own, or are authorized in writing to test, is fine.
- Malware: creating, hosting or distributing malware, or running botnet command-and-control. Security research on your own systems is fine.
- Spam and phishing: unsolicited bulk email or messages, phishing pages, or impersonating others. Outbound email on port 25 may be blocked.
- Misusing email inboxes: using froog inboxes to create accounts in bulk or fake identities, to get around another service's ban, suspension or limits, or to get past CAPTCHAs (by paying people or services to solve them, or otherwise). Use them only with services whose terms allow it.
- Cryptocurrency mining, including proof-of-work mining and similar compute-for-tokens schemes.
- Anonymizing relays for others: open proxies, Tor exit nodes, or VPN services for third parties.
- Getting around limits or billing: evading suspensions, sharing accounts to dodge limits, creating extra accounts or rotating payment methods to get more free trials or credits, reselling froog without our written agreement, paying with a card or account you aren't authorized to use, or exploiting billing errors to get service you haven't paid for.
- Harming the Service: interfering with froog's control plane, other customers' sandboxes, or our hosting provider's infrastructure.
Agents
You are responsible for what your agents do, the same as if you did it yourself. Give them tasks and permissions with that in mind, and keep an eye on what they run.
What happens if this is broken
- froog runs automated checks on running sandboxes (for example for crypto miners and port scanning) and may stop a sandbox that breaks this policy. Its disk is kept as a snapshot, and we email you.
- We may stop or suspend the affected sandboxes immediately, without notice, when there's ongoing harm such as an attack, malware or spam. Otherwise we'll contact you first and give you time to fix it.
- Abuse reports about your sandboxes, including those our hosting provider forwards to us, may be passed on to you. Please respond within 24 hours.
- A payment that's disputed or reported as fraudulent suspends the account at once: its API keys stop working and its sandboxes are stopped, with their disks kept.
- Serious or repeated violations lead to account termination. We may report illegal activity to the authorities.
Reporting abuse
To report abuse coming from a froog sandbox, email hello@froog.tech with "Abuse" in the subject and the IP address, time (with time zone) and what happened.